NOVEMBER 20248GOVERNMENT CIO OUTLOOKIN MYOPINIONEric Hayden, Director of Technology and Innovation and CIO, City of TampaByADAPTING GOVERNMENT OPERATIONS WITH INNOVATIVE SOLUTIONS n the spirit of emergency management, one may imagine lots of special vehicles with flashing lights and loud sirens, personnel in different types of hazmat suits running around chaotically and neighborhoods in disarray listening and reaching out to anyone who can help shed light on the situation. During the pandemic, a new form of emergency unfolded that brought about a different type of hazard many were unprepared for. The classic timeline of an emergency includes an event, such as a storm approaching, alert and informational communications, damage from the event, recovery activities after the event passes and continual public communications until all is back to normal. What if there was no storm, no physical damage, but something so widespread that a neighborhood or business may as well have been decimated by a tornado? Or something we don't IEric Hayden
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