ARCO: Modernizing Public Sector Efficiency

In a world ruled by AI-driven services, many government institutions still rely on closed, proprietary software—rigid systems that are difficult to customize, integrate, or scale. These platforms create data silos, slow responses to regulatory changes, and make innovation costly. As a result, agencies remain bogged down by paperwork and outdated processes, leading to inefficiency and eroding public trust.

ARCO, a Mexican software provider, challenges this status quo with a platform it fully owns, offering total control and customizability for government applications.

With its flagship product, the Government Resource Planner (GRP), the company delivers a flexible, compliant, and user-friendly solution designed to boost public sector efficiency and transparency. It modernizes the very vision of governance, going beyond simply upgrading outdated systems.

More than just a management tool, ARCO GRP is the most comprehensive system on the market, built to achieve full accounting harmonization across all three levels of government. It ensures institutions fully comply with Mexico’s General Government Accounting Law (LGCG) and follows the standards issued by the National Council for Accounting Harmonization (CONAC). Designed for municipalities, states, and the federal government, the platform helps agencies plan, manage, and report their finances and operations—without waiting years to see results.

“Our GRP system adapts to the needs and processes of public institutions by owning 100 percent of the source code, adhering to legal frameworks, and aligning with best practices,” says Rodrigo Gonzalez Balsa, CEO.

Built on a modular microservices architecture, ARCO GRP allows customized functionality for each type of client. Even when a particular function is not yet developed, implementation teams—certified in CMMI, ISO 9001, ISO 27001, and ISO 37001—begin analyzing the situation to deliver personalized solutions.

The platform also simplifies migration from legacy systems, transforming data and enabling users to upload information independently via data import tools. Adoption is further supported through awareness campaigns and hands-on training. Its user-friendly interface requires users to understand only their job functions, eliminating the need to learn complex commands or technical routines.

A recent example of this approach is the implementation of ARCO GRP at the Mexican National Customs Agency (ADUANAS-CUSTOMS). The software was deployed across all 50 active customs offices and the central administration, enabling real-time monitoring of revenue collection and detailed tracking of both central and local expenditures. This digital transformation allowed the agency to ensure regulatory compliance and optimize financial performance. Enhanced fiscal oversight also directly contributed to increased and more efficient revenue collection.

This notable case study demonstrates how successful public sector implementations can improve transparency and control over revenue flows—all thanks to ARCO GRP.

In addition to its ease of adoption, ARCO GRP is highly valued by clients for its rapid implementation. Unlike other solutions that often require up to 12 months, ARCO GRP has achieved full implementation in as little as three months—a testament to its robust architecture and operational efficiency. The software also supports seamless integration with other systems through webhooks, web services, and exportable files tailored to the needs of federal or state platforms. This high level of flexibility and interoperability allows ARCO GRP to function effectively alongside a wide range of existing technologies.

With rapid deployment, seamless integration, and real-time visibility, the company proves that when technology and vision align, public sector innovation becomes a faster, smarter, and more effective process.

Today, ARCO is not just another tech company—it is the pulse behind modern public service.