Government organizations need to overcome some challenges to explore cloud-first approaches to their customer service.
FREMONT, CA: Today, the cloud works as a medium through which an increasing number of services and products are offered. Cloud computing has revolutionized the way governments work. It is economical, flexible, and convenient to leverage the cloud to manage and share data. Cloud is an incredible tool for collaboration to scale up and succeed. Although cloud computing provides significant advantages in the government sector, there are major barriers to its adoption. Challenges related to the security of data, migration, and integration of new technologies and the cloud vendor's reliability are not uncommon. Here is a detailed view of the unique challenges of cloud adoption in government organizations.
Migration and Integration of New Technologies[vendor_logo_first]
While governments continue to use cloud services to offer the best service to its citizens, a more connected system may have challenges related to the use of data, security, and privacy. A significant challenge for governments is to use modern IT technologies that comply with their security and performance standards. But the introduction of Infrastructure as a Service and Platform as a Service has given government organizations the flexibility to tailor their applications while not compromising reliability and time. Therefore, it paves the way for easy integration with existing systems and leads to improved performance. Following good practices and understand needs thoroughly and how technology can enhance their work systems.
Security of Data
Government organizations have to decide on selecting whether they adopt new technologies entirely or partially. Data security concerns is one of the significant hurdles in moving entire services to the cloud. There are powerful systems in place to guard and backup data that meet the stringent standards. The public sector organizations can always select a system for added authentication. Moreover, the government's stringent guidelines reduce security breaches, enabling a combination of private, public, and hybrid cloud models.
Reliability of the Vendor
Selecting the right cloud vendor with the availability of service, reliability, the security of data, and one that understands the customer's requirements is imperative. The cloud vendors must go through a due diligence process before procurement with a value chain evaluation to avoid disruption to the future service. Public agencies are using cloud brokers to access several cloud vendors and help them choose the right one for organizations.
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